Keeping your support docs updated shouldn’t be another job for your team.
DocSync is a specialized team (not AI!) that reviews, improves, and updates your documentation—so your customers find answers, and your support team gets fewer tickets.
For a limited time, we’re offering early access to DocSync at a special pilot price - helping SaaS teams get expert-managed support docs at a fraction of the cost of hiring a full-time technical writer.
🎁 Exclusive Pilot Bonuses (For First 5 Customers):
✅ Core Support Doc Audit ($500 Value) - FREE
✅ 1:1 Setup Call & Strategy Session ($300 Value) - FREE
✅ Priority Support & Slack Access ($200 Value) - FREEPilot Pricing: $399/month (Lifetime Discount
Regular Price After Pilot: $500/month+
Customers keep asking the same questions because they can’t find answers in your docs.
Your team wastes hours every week updating documentation instead of focusing on customer issues.
Support tickets pile up, increasing response times and hurting customer satisfaction.
You’d love to keep your docs fresh, but hiring a full-time technical writer is too expensive.
Frustrated Customers → Lower Retention:
Clear, concise & user-friendly docs - giving customers the guidance they need.
Overloaded Support Teams → Burnout & Higher Costs:
Up-to-date docs - reflecting your latest features & workflows.
Lost Revenue → Missed Growth Opportunities:
Optimized help center - seamless self-service, feature discovery, & search engine visibility.
We Review Your Docs
Identify outdated, missing, or unclear information.
We Analyze Support Trends
Ensure your docs answer the most common customer questions.
We Deliver Updates for Approval
You simply review and approve - no extra work for your team.
🚀 The result?
Up-to-date support docs, fewer support tickets, and more time for real customer issues.
Always Up-to-Date and Accurate Docs
We ensure your help center always reflects your latest feature updates and workflows, reducing confusion and giving customers reliable, up-to-date guidance.
Feature Discovery
Well-structured docs do more than answer questions - they help users discover valuable hidden features, boosting feature usage and long-term success.
Self-Service That Works = Less Support Tickets
Clear, user-friendly docs help customers find answers on their own, dramatically reducing repetitive “how do I…” tickets and freeing your team to focus on more complex, high-value issues.
Faster Onboarding & Time to Value
Beginner-friendly, easy-to-navigate docs help new users get started faster - so they experience product value sooner, turning trials into subscriptions!
SEO-Optimized for Visibility and Growth
We craft search-friendly documentation that makes your help center show up in search engines, attracting both current users and potential customers searching for solutions online.
We were getting 50 tickets a week about our onboarding flow - half were just ‘where’s the guide?’ DocSync rewrote it in a week, and tickets dropped to 20.
Martin J.
Customer Success Lead
Every sprint, we’d ship features and pray the docs wouldn’t lag. DocSync synced our API guides with our last release - support calls fell 30%, and I didn’t have to beg my devs to write anything.
Sarah T.
Product Manager
Our churn spiked to 8% after a clunky UI update - users were lost without docs. DocSync overhauled our help section, and we clawed back to 5% in a month. Worth every penny.
Emily R
CMO
Monthly
Quarterly
Sync Lite - Pilot Price
per month for life
Sync Pro
Popular
per month
Sync Max
per month
Sync Lite
pm billed quarterly
Sync Pro
Popular
pm billed quarterly
Sync Max
pm billed quarterly
FAQs
DocSync is a fractional documentation service that crafts, syncs, and optimizes support docs for SaaS companies. We keep your guides current without the overhead of a full-time hire - powered by GrowtStack’s SaaS expertise.
We align your documentation with your product roadmap. Whether it’s new features, fixes, or updates, we craft or refresh docs on a cadence that matches your pace - monthly, quarterly, or as needed.
SaaS teams at any stage - startups with lean crews, scaling firms with growing products, or mature players with complex stacks. If outdated docs hurt your CS or growth, DocSync fits.
Anything your customers or team need: user guides, FAQs, troubleshooting steps, onboarding flows, even API docs. We tailor them to your product and audience.
DocSync is fractional - flexible, cost-effective, and SaaS-specialized. You get expert docs without the salary, benefits, or management of a full-timer. Scale up or down as you need.
Pick a plan, and we kick off with a quick sync call to map your needs. Most clients see first drafts within a week - faster if it’s urgent.